Privacy notice
This notice explains how we use the personal information you send us when you make an enquiry through this website or by email. We keep it short because we collect very little.
Who we are
Feed Rhythm is a trading name of Jason Randall, a business based in Manchester, United Kingdom. Jason Randall is the controller of your personal information under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Contact for anything about your data: [email protected].
What we collect
Only what you choose to send us in the enquiry form or an email:
- your clinic or business name, and your name;
- your email address and/or phone number;
- if you add them: your Instagram handle, the best time to call, and your message.
Please don't include any patient or health information in your enquiry. We don't need it.
Why we use it, and our lawful basis
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry, prepare a free sample week you've asked for, or call you back if you asked us to | Legitimate interests (responding to people who contact us), or steps you've asked us to take before entering into a contract |
| Keep a simple record of enquiries so we don't contact you twice or lose track of a request | Legitimate interests |
We don't use your details for marketing mailing lists, we don't sell them, and we don't use them for automated decision-making.
Who we share it with
We use a small number of service providers who handle data on our behalf, under contracts that require them to protect it:
- Web3Forms passes form submissions to our inbox. It operates from India and uses infrastructure providers including Amazon Web Services, Cloudflare and Hetzner, so your enquiry may be processed outside the UK. Where that happens, transfers are covered by contractual safeguards in its data processing agreement.
- Google (Gmail) hosts our email inbox.
- Cloudflare, our website host, serves this site and keeps short-lived technical logs, such as IP addresses, to keep it secure and running.
How long we keep it
If you don't become a client, we delete your enquiry within 12 months of our last contact. If you do become a client, your details move to our client records and are covered by the privacy terms in our client agreement.
Cookies
This website doesn't set cookies or use analytics or advertising trackers. Fonts and images are served from our own site.
Your rights
You have the right to ask for a copy of your personal information, to have it corrected or deleted, to restrict or object to how we use it, and to data portability where it applies. To use any of these rights, email [email protected]. We'll reply within one month.
Complaints
If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint, or call 0303 123 1113.
Changes
If we change this notice, we'll update the date at the top of this page.